With 28 themed rooms and a beautiful location in Paris, the brand new 'experience' hotel opened it's first day with an 80% occupancy.
80%!!!
Did I mention that there only form of marketing was Facebook? Yes, beleive it or not! This might open a whole new door to marketing for hotels.
click the picture to go to their website
Martin Soler, VP of World Independent Hotel Promotions, was the man in charge of Seven's marketing. He wanted to use a "direct-to-consumer" approach by utilizing Facebook (which linked back to the hotels website) to make their future guests part of the hotel experience before they even booked the rooms!
In an article adopted from 4hoteliers.com, soler gives his Top Five Facebook Tips:
(the full article can be found here)
1. Treat your Facebook “Likers” like an artist treats their fans. That is, realize they make you important and therefore you need to make them important. Special treatments etc. when they arrive at the hotel is a minimum.
2. Keep your Facebook page as personal as you can. This is an information communication channel to friends. Try to involve them as much as you can.
3. Find out what people want to know about the hotel and give them more of that. It’s not about what you “think” is important; you may be totally off the mark. Listen to them and your page will be a success.
4. Use all the media of Facebook, write articles, post photo albums etc.
5. Treat every post like a “news story;” don’t give it all at once. Give it to them bit by bit and maximize the yield from your stories.
Also, I just wanted to include pictures of some of their amazing rooms so you can get an idea of what they mean by "experience" hotel. It's like being in a surreal dream!
"Suite 7" has a James Bond theme to it
"Close to the Stars" room
"On /Off " Suite